Terms of Service for Metropolis Dog Taxi

Effective Date: 12/23/24

Welcome to Metropolis Dog Taxi! By using our website, booking our services, or interacting with our platform in any way, you agree to the following Terms of Service. Please read these terms carefully.

1. Services Provided

Metropolis Dog Taxi provides pet transportation services to safely and comfortably transport dogs to various destinations, such as:

  • Vet appointments

  • Grooming sessions

  • Dog parks

  • Daycare facilities

  • Playdates with other dogs

  • Other appointments as requested by the pet owner

By booking a ride with us, you acknowledge that our services are exclusively for the transportation of dogs.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age.

  • Be legally authorized to provide instructions regarding the transportation of the dog(s) being booked.

  • Provide accurate and complete information when booking a ride.

3. Booking and Payment

  • Booking: All rides must be booked in advance through our website, by phone, or by other means provided by us. Booking requires providing details about the dog, pick-up and drop-off locations, and any special instructions for the ride.

  • Payment: Payment for services is required at the time of booking or upon completion of the ride. We accept various payment methods, including credit/debit cards and third-party payment processors.

  • Pricing: Prices for our services are provided on our website or upon request. Prices may vary depending on distance, special requests, or other factors. You will be informed of the price before completing the booking.

4. Cancellations and Rescheduling

  • Cancellation: You may cancel or reschedule a ride up to [insert number of hours] before the scheduled pick-up time without penalty. Cancellations made within [insert number of hours] of the pick-up time may incur a cancellation fee of [insert percentage or dollar amount].

  • Late Arrivals: If a customer is not available to meet the dog at the scheduled pick-up or drop-off time, additional fees may apply for delays, and the ride may need to be rescheduled.

5. Customer Responsibilities

  • Accurate Information: You must provide accurate, complete, and current information regarding your dog(s), including any medical conditions, behavioral concerns, or special needs. Failure to do so may affect the safety and comfort of the ride.

  • Leash and Harness: For safety reasons, all dogs must be securely fastened in the vehicle during transport. You are responsible for providing any necessary harnesses, leashes, or other equipment.

  • Behavior of Dog(s): You agree that your dog(s) are in good health and do not exhibit aggressive behavior that could pose a risk to the driver or other animals. If a dog becomes aggressive or unmanageable, we reserve the right to cancel the ride or refuse service.

6. Liability and Disclaimers

  • Damage or Injury: Metropolis Dog Taxi is not liable for any damage to your dog(s) or property during transportation, except in cases of gross negligence or intentional harm.

  • Health and Medical Care: We do not provide veterinary services or medical care. If your dog requires medical attention during transport, we will make reasonable efforts to contact you or the appropriate emergency contact. However, we are not responsible for any health-related incidents or medical costs.

  • Force Majeure: We are not responsible for any delays or cancellations caused by circumstances beyond our control, such as accidents, weather conditions, or other unforeseen events.

7. Privacy and Data Protection

By using our services, you agree to the collection and use of your personal data as described in our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is secure.

8. Modifications to Services and Terms

Metropolis Dog Taxi reserves the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We also reserve the right to update or change these Terms of Service. Any updates will be posted on this page, and the "Effective Date" will reflect the most recent changes. Your continued use of our services after such updates constitutes your acceptance of the revised terms.

9. Governing Law

These Terms of Service are governed by the laws of [Insert State or Country]. Any disputes arising from the use of our services will be resolved in the appropriate courts of [Insert State or Country].

10. Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Service or our services, please contact us at:

Metropolis Dog Taxi
Email: info@metropolisdogtaxi.com
Phone: (303) 519-6902
Address: 17027 Bennett Dr, Parker Colorado, 80134